Terms and Conditions

This Agreement ("Terms") sets out the terms and conditions that govern your use of Ali Malekane Consultants (Pty) Ltd products and services (such as website services), as well as any other services and/or goods offered by Ali Consultants. We hope that you find this information helpful.

1. By agreeing to these Terms, you also consent to the following policies applicable to, and accessible on, our websites and/or user  and such other URLs that we may indicate from time to time ("Website(s)"), which are incorporated by reference into these Terms: Privacy Policy, Website Terms of Use, and any other policy as is made available on our Website(s) and/or User System from time to time ("Policies").

1.1. If your service and/or product is being paid for by a third party (such as a subsidiary/related company), then you will be bound by all provisions in these Terms (including payment provisions), however we may enter into a separate agreement with the aforesaid to govern payment for the services and/or goods on your behalf, as well as to govern the receipt of certain information in relation to your completion of the services and/or goods. 

2. Important Notice

2.1. These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).

2.2. These Terms and Conditions contain provisions that appear in similar text and style to this clause and which -

2.2.1. may limit the risk or liability of Ali Consultants or a third party; and/or
2.2.2. may create risk or liability for the user; and/or
2.2.3. may compel the user to indemnify Ali Consultants or a third party; and/or

2.2.4. serves as an acknowledgement, by the user, of a fact.

2.3. Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.

2.4. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Ali Consultants to explain it to you before you accept the Terms and Conditions or continue using our Website(s) and/or User System. 

2.5. Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Ali Consultants in terms of the CPA.

2.6. Ali Consultants permits the use of our Website(s) and/or User System subject to the Terms and Conditions. By using our Website(s) and/or User System in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use our Website(s) and/or User System if you do not agree to the Terms and Conditions.

 

3. Refunds

3.1 This policy applies to the return of services and/or goods bought from us, Ali Consultants (Pty) Limited  by you (“the consumer”). 

3.2 You must ensure that you present your original tax invoice or other proof of purchase when returning services and/or goods. 

3.3 Where the services and/or goods in question are not defective or where you do not have a statutory right to return goods, Ali Consultants may, in its sole and absolute discretion, elect to accept returns and replace the services and/or goods in question or refund the consumer. Where Ali Consultants does so, this is done so in good faith. It is not an admission of liability, nor should it be taken as an acknowledgment that the Ali Consultants will accept similar returns on the same basis in the future. 

3.4 Ali Consultants is only bound to accept the return of services and/or goods when it is required to do so in terms of relevant law, including in terms of the Consumer Protection Act 68 of 2008. In any other case, Ali Consultants:

3.4.1. does so in its sole and absolute discretion in each instance; and

3.4.2. may, in its sole and absolute discretion, elect whether to replace the services and/or goods or refund the consumer. 

3.5 Collection or acceptance of refunded / returned services and/or goods by Ali Consultants, even where the consumer believes it has a statutory right to return goods, does not constitute acceptance of liability by Ali Consultants. 

3.6 Where the consumer has a statutory right to return goods, the provisions set out in clauses below apply:

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